Terms of Agreement
1. Services Provided
2. Deposit and Payment
A non-refundable deposit may be agreed to secure the booking. An invoice can be sent with bank payment details on it. The remaining balance is payable upon completion of the services on the scheduled day (“Completion Day”).
3. Cancellation Policy
If the customer is unavailable or cancels the service on the Completion Day, the deposit will serve as a cancellation fee. To avoid forfeiture of the deposit, the customer may reschedule the appointment with a minimum of notice of 10pm the proceeding day prior to the scheduled service, or if the booking is made on the same day of service, a notice of 3 hours for rescheduling, or cancellation.
4. Rescheduling
Appointments can be rescheduled without penalty, provided that the Service Provider is notified at least before 10pm the previous day by 10pm in advance of the scheduled service day, or 3 hours in advance of the booking having been made on the day of service.